Shipments and Delivery

Shipping

What are the delivery charges?
Delivery charge varies with the total order value and weight.

Sellers incur relatively higher shipping costs on low value items. In such cases, charging a nominal delivery charge helps them offset logistics costs. The delivery charge may be waived off by some Sellers, if you shop with them for a minimum predefined value.

For example, charges Rs 40 for delivery per item if the order value is less than Rs 1000. While, orders of Rs 500 or above are delivered free. Please check with individual Sellers to understand their delivery charges.

Why does the delivery date not correspond to the delivery timeline of X-Y business days?
It is possible that the courier partners have a holiday between the day your placed your order and the date of delivery, which is based on the timelines shown on the product page. In this case, we add a day to the estimated date. Some courier partners do not work on Sundays and this is factored in to the delivery dates.

What is the estimated delivery time?
We ship the items within the time specified. Business days exclude public holidays and Sundays.

Estimated delivery time depends on the following factors:
Product's availability
The destination to which you want the order shipped to.

Are there any hidden costs (sales tax, octroi etc) on items sold by Akansha Herbal?
There are NO hidden charges when you make a purchase on our site. List prices are final and all-inclusive. The price you see on the product page is exactly what you would pay.

Delivery charges are not hidden charges and are charged (if at all) extra depending on the shipping policy.

At times we prefer not to ship to certain locations. This is entirely at our discretion.

Why is the CoD option not offered in my location?
Availability of CoD depends on the ability of our courier partner servicing your location to accept cash as payment at the time of delivery.

I need to return an item, how do I arrange for a pick-up?
Returns are easy. Contact Us to initiate a return. You will receive a call explaining the process, once you have initiated a return

'Preorder' or 'Forthcoming'
Such items are expected to be released soon and can be pre-booked for you. The item will be shipped to you on the day of it's official release launch and will reach you in 10 to 15 business days. The Preorder duration varies from item to item. Once known, release time and date is mentioned. (Eg. 5th May, August 3rd week)

'Out of Stock'
Currently, the item is not available for sale. Use the 'Notify Me' feature to know once it is available for purchase.

Does Akansha Herbal deliver internationally?
As of now, Akansha Herbal doesn't deliver items internationally.

You will be able to make your purchases on our site from anywhere in the world with credit/debit cards issued in India and 21 other countries, but please ensure the delivery address is in India.